Emma F.by Client on 03/27/12
I came here in July 2011 and had an amazing experience with a stylist doing low-lights and a cut. So, I returned in March 2012 expecting the same result, Sadly, the girl who worked on me did not give me what I wanted at all; I asked for natural-looking, sun-kissed style high lights, but I came out with thick blond streaks. The cut I received was also uneven and haphazardly done. Needless to say, I was very disappointed.
I called back, though, and I was immediately booked the next day with Cici, a much more experienced stylist. The session went SO smoothly! She was very sweet and accommodating, she knew just what to do, and she had me in and out with fixed color and repaired cut in 90 minutes (free of charge, of course)!
I will definitely go back because the salon handled my issue so professionally and so apologetically, and especially because I was so pleased with Cici's work. If you need your hair colored, definitely ask for her!